Summary - Fax App

Overview

This is a HIPAA-compliant e-fax integration for Caspio applications. The App leverages SR Fax to securely send, receive, and track faxed documents. Despite being a legacy technology, faxing remains widely used - particularly in healthcare - and this component offers a practical solution with minimal setup and low cost.

Key Points

1. Fax usage remains strong globally

• Faxing continues to be heavily used in the United States, Japan, and Germany.
• The medical industry in the U.S. is one of the largest remaining fax users.
• Fax persists because it is considered secure, familiar, and compatible with legacy workflows.

2. This Fax Integration

• The App allows sending and receiving faxes through Caspio REST APIs to SR Fax.
• Enable businesses - especially in healthcare - to fax securely.
• Attach text notes and PDF documents (such as invoices).
• Track fax delivery status.

3. How the process works

• Caspio sends a REST request to SR Fax, which operates via a queueing system.
• Faxes may take a few minutes to process (e.g., 3-4 minutes).
• Users can enter fax text and attach one or more PDFs.
• Users can send directly from the Caspio interface.
• Users can view attached PDFs in the Documents section.
• Users can track whether the fax is queued or completed.

4. SR Fax portal and alerts

• The SR Fax portal shows fax status, attached PDF documents, and original message text.
• Users receive email or SMS alerts for incoming faxes.
• Alerts may be triggered by SR Fax or by Caspio.

5. Cost & Implementation

• SR Fax subscription cost is approximately $20/month.
• Implementation is quick, simple, and inexpensive.